FAQs
General Questions
The minimum order for screen printing is 288 pieces, DTG and Embroidery require 12 piece minimums, but this can vary by job type.
Yes, there may be one-time set up fees for screen print sampling. Embroidery typically requires a fee for digitizing, (often around $75 for new digitized logos). DTG and DTF do not require a setup fee.
Turnaround times can vary based on the project, but a common timeframe is 2 weeks after all details are approved.
Yes. if you prefer to supply your own blank apparel, We can accommodate but have limited warehouse capabilities.
Customization and Decoration
Our most common methods are screen printing, direct to garment (DTG), direct to film (DTF), heat applied applications, and embroidery.
Yes. we may be able to help create or convert your design so it is properly formatted and ready to print.
Product and Sizing
We stock some basic tees (Black and White) but can provide a variety of well-known brands, including Gildan, American Apparel, Bella Canvas, Port Authority, and others.
We can supply a range of sizes, including big and tall.
It's advisable to refer to sizing charts provided by our distributor partners and to order a few extra pieces to account for variances.
Shipping and Payment
We accept major credit cards and may consider Net terms on approved credit. Orders where we provide the garment require a 50% deposit.
Changes may be possible, but it's best to contact us as soon as possible to discuss options.
Yes, we can accommodate expedited shipping requests, but additional fees may apply.
Issues and Concerns
Occasionally, items may need to be scrapped during production. We require a minimal production variance for fallout and will adjust invoice accordingly.
Changes may be possible, but it's best to contact customer service as soon as possible to discuss options.
While we strive to meet deadlines, unforeseen issues can arise. It's recommended to communicate any tight deadlines upfront.
